Terms & Conditions

Eligibility

You must be legally capable of entering into a binding agreement under applicable law. If you use our services on behalf of a business, you confirm that you are authorized to do so.

Services Overview

DEELANI may provide digital marketplace tools, merchant onboarding, promotional tools, commerce support, and related services for users, customers, merchants, and sellers. Some services may be launched, modified, suspended, or expanded over time.

Account Registration

To access certain features, users may need to register through the app or website. You agree to provide accurate and updated information and keep your account confidential.

• Name
• Mobile number
• Email address
• Business details for merchants

User Responsibilities

You agree not to misuse the platform or use it for unlawful purposes.

• Provide false information
• Misuse the platform
• Upload unlawful, harmful, or misleading content
• Violate intellectual property rights
• Attempt unauthorized access to systems
• Use the platform for fraud or illegal trade

Merchant / Seller Terms

If you join as a merchant or seller, you are responsible for the accuracy, quality, legality, and compliance of your listings and business details.

• Provide genuine business details
• Be responsible for product quality, pricing, legality, and compliance
• Fulfill customer commitments honestly
• Accept that misleading listings may be removed
• Provide verification documents when requested

Products, Pricing & Availability

Product listings, prices, offers, and availability may change without notice. Errors may occasionally occur, and we reserve the right to correct them.

Orders

Ordering features may be introduced or expanded in future updates. We reserve the right to accept, reject, cancel, or limit orders where necessary, including for fraud checks, stock issues, technical problems, or policy violations.

Payments

When payment facilities are enabled, transactions may be processed through authorized third-party payment gateways. Users agree to comply with payment provider terms.

Refunds & Cancellations

Refunds or cancellations may depend on product category, merchant policy, order status, applicable laws, and service type. A separate refund policy may apply.

Promotional Content

DEELANI may offer promotional campaigns, discounts, loyalty benefits, or referral programs. Such offers may be modified or withdrawn at any time.

Intellectual Property

All trademarks, branding, logos, designs, content, software, and materials related to DEELANI are protected by applicable laws. Unauthorized copying, use, or reproduction is prohibited.

Privacy

Your use of our services is also governed by our Privacy Policy.

Third-Party Services

Our app or website may integrate with or link to third-party tools or websites. Their terms and policies apply separately.

Suspension / Termination

We may suspend or terminate accounts or access if users violate these Terms, misuse the platform, or create legal or security risks.

Limitation of Liability

To the extent permitted by law, DEELANI shall not be liable for indirect, incidental, or consequential losses arising from use of the platform, technical interruptions, merchant conduct, or third-party failures.

Service Availability

We strive to keep services available but do not guarantee uninterrupted or error-free access.

Changes to Terms

We may update these Terms from time to time. Continued use after updates means acceptance of the revised Terms.

Governing Law

These Terms shall be governed by the laws of India. Subject to applicable law, disputes may be subject to the jurisdiction of competent courts in Uttar Pradesh / India.

Contact Us

If you have questions about these Terms, contact the DEELANI team using the details below.